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There are many voices from tourists who are dissatisfied with the language census. For example, when an American tourist visited Japan, “I went to see a show at my leisure, but I couldn’t enjoy it because everything was in Japanese.” “I didn’t know how to buy a ticket, but the clerk only spoke Japanese. finally gave in “I feel better.” In addition, he sometimes says: "In the end, it became a problem, not being able to communicate with the word, not being able to fully explain the explanation of the goods and how to handle duty-free products, etc, Some employees avoid serving foreign guests due to the lack of spoken foreign languages.
There are not many foreign tourists who feel uncomfortable against this attitude. In particular, the action of such as "will be down one step behind the reluctant customer service" when foreign tourists come to the store, "did they hate foreigners?" For foreign tourists, "friendly This is not a wedding photo editing service commercial clerk. This will lead to the creation of an impression. herefore, in an environment where you cannot use the Internet, many visiting foreign tourists will feel inconvenient and unsatisfied. Therefore, the fact that the communication environment is lacking is one of the complaints that foreign tourists visit. As mentioned above, when entering an inbound business, it is important to understand the dissatisfaction that foreign tourists may have.
Don't ignore customer complaints and problems: By establishing solutions for them, we can increase the satisfaction of foreign tourists.Problems and solutions that may arise in inbound business Don't ignore your dissatisfaction and worries! Nguyen Mai Huong Unnamed: Nguyen Mai Huong (Nguyen is my pleasure). Born in Thanh Hoa Province, Vietnam. Occupation: I work as an intern for . I have enjoyed reading and writing since I was in elementary school, and I enrolled in a specialized language class in high school. I decided to study in Japan because I wanted to challenge myself.
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發表於 2023-10-10 17:47:33